Consulting Support with Salesforce

Salesforce Salesforce
salesforce PARTNER SINCE 2019

Hakuhodo DY ONE is helping companies to adopt Salesforce as a certified consulting partner of Salesforce Japan. With a large number of qualified personnel certified by Salesforce, we have deep expertise in its products and a proven track record in their deployment and adoption in a wide range of industries. In close coordination with Salesforce Japan, we provide end-to-end support ranging from optimal product deployment suited to the business challenges of the client to the development of an effective adoption strategy to help upgrade marketing activities and maximize business results on behalf of the client.

Salesforce is a global company offering a variety of cloud software products to manage customer information efficiently for accelerated business growth. In addition to Agentforce Sales, its core sales support solution, the Salesforce product series includes Agentforce Marketing for optimizing marketing activities and Agentforce Service for improving the efficiency of customer service, as well as Tableau for enabling sophisticated data analysis and Slack for facilitating internal communication. In recent years, the accelerated adoption of Agentforce, an autonomous AI agent, has focused public attention on the integration of customer data and AI adoption for business purposes.

Agentforce Sales

Agentforce Sales is a cloud sales force automation (SFA) and customer relationship management (CRM) system provided by Salesforce. It delivers greater revenues by integrating customer information, progress of business negotiations, and sales forecasting to support the automation and efficiency of sales activities.

Marketing Cloud Engagement

Marketing Cloud Engagement is a marketing automation (MA) tool provided by Salesforce. It enables personalized communications and scenario development with e-mail, LINE, apps, etc.

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on support for MA deployment and adoption

Data 360

Data 360 is a customer data platform (CDP) provided by Salesforce. It enables the integration of customer profiles through coordination with Salesforce apps and other data warehouses (DWHs).

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on support for CDP deployment and adoption

Tableau/Marketing Cloud Intelligence

Tableau/Marketing Cloud Intelligence is a business intelligence (BI) tool provided by Salesforce. It supports prompt decision-making through visual display of various data.

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on support for BI tool deployment and adoption

Agentforce

Agentforce is an AI agent platform provided by Salesforce. Capable of autonomously executing and completing tasks in coordination with CRM data, it assists sales, service and marketing processes around the clock.

Hakuhodo DY ONE supports data-driven decision-making by clients with its consulting and constructive skills based on its marketing expertise developed over the years. Leveraging our unique capabilities in data utilization, we provide optimal solutions to accelerate the business growth of clients.

Sophisticated data integration/analysis technology
and specialized talents

We are equipped with the know-how and technology required to integrate and horizontally analyze a variety of data sources including advertising data, website data, CRM data, offline data and market/competitor data. Furthermore, our qualified talents certified by Salesforce provide end-to-end support ranging from deployment to operation and adoption. Our abundant experience in the development and operation of AI-powered analytical tools gives us expertise in providing end-to-end support from consulting to development and analytics.

Readiness for the latest technologies
and diverse solutions

We actively apply the latest digital technologies to upgrade the use of data. We also have a broad vision and can accommodate a wide variety of tools without relying on specific vendors, as well as an array of successful projects across industries and sectors. Building on our experience in deploying and operating AudienceOne®, Hakuhodo DY ONE’s proprietary DMP, and CDP/MA/BI tools, we propose optimal solutions for meeting the challenges and needs of clients from the technical perspectives of both marketing and development through strong partnerships established with platform companies.

Hakuhodo DY ONE has a proven track record as a consulting partner certified by Salesforce Japan in supporting the deployment and adoption of Salesforce products in various industries. We provide optimal solutions to meet the needs of clients, ranging from the planning and execution of effective marketing campaigns with Salesforce Marketing Cloud Engagement to the building of dashboards to maximize business impact with dashboard tools including Tableau and Intelligence.
Our strengths also include the excellent technological capabilities and expertise of over 100 staff members qualified to operate Marketing Cloud. Our professional teams well-versed in Salesforce help boost the business growth of clients with their established technological capabilities and solid constructive framework. We can also propose a flexible system to accommodate large-scale projects.

  • Qualification as administrators of Marketing Cloud Engagement (largest scale in Japan)
  • Qualification as specialists in Marketing Cloud Engagement
  • Qualification as consultants on Marketing Cloud Engagement
  • Qualification as developers of Marketing Cloud Engagement
  • Qualification as specialists in Agentforce
  • SFUG Cup finalist (2024, 2026)

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